Outages July 8th, 2025
We've been looking into a problem we had over the course of the day yesterday, July 8th. Our engineers were hard at work yesterday to restore our services, and resolved it before we had a chance to notify you about it. We want to say sorry to everyone affected.
From approximately 10am to 9:45pm EST yesterday, we experienced multiple outages across all of our services. Around 8:45pm, dashboard access was restored. All APIs were stabilized as of 9:45pm. Please be patient as we continue to restore all lifecycle tasks (data collections, stats updates, survey sends, and rewards).
- Hugo Health API
- Infrastructure
- Connect
-
Console
- Landing Pages
- Projects
- Patient
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